Join me. We'll explore the technology and the thinking behind social media and marketing.
Tuesday, August 18, 2009
Nichey Nichey, Bing Bing
The answers are unclear. But let's look at where search is today, now that the two search engines whose names aren't Google have joined forces.
News this week indicates that even search engine users Bing and Yahoo! may call their own use Google more, according to research from comScore. This amounts to as much as three-fifths of the time. Clearly, then, any upstart that wishes to become a long-term force in search has an uphill battle ahead. This, we know. It's cliche, and everyone says so. But what will that battle entail? What are they fighting for? A niche is what I say. The real mission for Bing-Yahoo! is that they must identify and target a niche of search engine users to wine and dine over time. And it might not even take that much time.
At first blush, this isn't exactly flattering for their alliance, but a huge opportunity may be at hand. Does niche mean small, for instance? Not necessarily -- stay tuned for more blog entries about this.
Monday, August 10, 2009
PodCamp Boston -- Kind of Like Woodstock, but for Social Media
PodCamp was everything I expected it to be when it comes to social media -- and many other things I didn't anticipate at all. At Woodstock, kids from all walks of life descended upon a small town to share a passion for music and cultural change; at PodCamp, businesspeople, academics and others descended upon the UMASS Boston Campus to share their passion for social media and the change it fosters in business and in daily lives. Hard-core entrepreneurs, "solopreneurs" and well-sorted corporatists shared space and ideas with intensely dedicated "social-preneurs," idealists, realists and eternal optimists alike. The unofficial goal seemed to be to understand each other and to reach a common understanding regarding this newfangled social media we find ourselves using every day. (Common understanding -- wasn't this, as well, an idea from the Age of Aquarius?)
Because of PodCamp, I've reached a few conclusions regarding social media, how it affects your business, and how you might best use it. Actually, let's just call them conclusions in progress. Nevertheless, I can't wait to share these ideas with you all. Stay tuned.
*Even so, I did see an impromptu game of frisbee form outside, and at one point, someone vocalized some rapper beats over the PA system.
**Oh, and by the way, unlike Woodstock, parking at PodCamp Boston was orderly and easy -- and even free on the second day of the event.
Friday, July 17, 2009
Twitter, Meet the Upside-Down Pyramid…Sort Of
The hallmark of informative writing is the inverted pyramid. Think about walking into a bona fide Egyptian pyramid. I've never been inside one myself; maybe you have. But I do know that no real, live pyramid is inverted. The fattest part, the footprint, is at the bottom, flush with the ground. And you probably have to climb a musty, ancient stairwell to get to the top. That's what I'm guessing, anyway. As I said, I've never been inside one myself.
But where's the top of the figurative pyramid when you're reading a news release, the mainstay of informative writing? That's right. The top is at the bottom. When we read, we read from top to bottom, and the most -- and most important -- information appears at the top of this upside-down pyramid, also called the inverted pyramid. Skillful writers can stuff that info into the first sentence, even. This way, if you're the reader, you're sure to learn everything essential in the first paragraph, and if you're the writer, you've imparted the gist of your message in the space where your audience is most likely to pay attention. And if the lead paragraph compels you to do so, as the reader you have the option to climb down into the rest of the news release, just like you have the option to climb to the top of a real pyramid if you are so inclined.
Sure, the analogy is rough. In a real pyramid, for instance, curiosity might compel you to climb to the top regardless of what's at the bottom. I don't know what's inside the fattest part of a real pyramid -- perhaps nothing of note. But the fact remains that you must first enter the fattest part of the pyramid before you can get to the tip, and the same goes when you begin to read a news release.
Take stock of the inverted pyramid's utility, for doing so will help you to write more effectively online. A well-put-together online news release, for example, contains many of its most important keywords in the very first few lines -- again, the fattest part of the inverted pyramid. These very first few lines, in turn, display directly underneath the news release's headline (another critical component) on a SERP (search engine results page).
Put another way, people aren't the only ones who best pay attention to and digest information presented in the inverted pyramid format.
But how do these concepts possibly apply to Twitter? Well, I recently read an article that shares several ideas on how to write tweets, and when it comes to Twitter SEO, one of these ideas cuts to the core of issue: your tweets' visibility online. To squeeze the most possible organic SEO out of your tweets, you must write them as tiny inverted pyramids of information. Include the keywords up front, within the first 30 characters or so, because when search engines index your tweets, these are the characters that will appear on the SERP.
Where, by the way, does this leave shortened URLs, the very basis of many tweets and arguably just as important as a tweet's original content? Place them at the end of a tweet. That's what I do, and this means my tweets take on the form of not just one pyramid, but two: an upside-down pyramid at the beginning joined at its tip to that of a right-side up pyramid at the end.
Yes, that's all pretty complex for a mere 140 characters.
But with just 140 characters at your disposal, do you really need to think about capturing the reader's attention before those 140 characters are up? Shouldn't even the most boring tweet still command some attention simply because it's only 140 characters? Conversely, shouldn't it take at least 140 characters to get someone's attention in the first place?
Yes and no. It almost seems pathetic and silly, the ultimate indictment of our ever-shortening attention spans. And it would be, except that the "reader" in this instance is a search engine, where a large population of your potential followers will learn of your tweets' very existence, let alone take interest in your micro blogging. In key ways, this makes the search engine your gateway audience, and now that Google has announced plans to make real-time search a reality, the time has come to invert your tweets and make them search engine–friendly.
Friday, June 12, 2009
Ongoing Changes to the Blog Color Scheme
Friday, June 5, 2009
SEM feeds social media activity that leads to leads
Last week, we looked at how search engine marketing (SEM) leads not only to good search engine optimization (SEO), but also to a Twitter frenzy. But can activity in social media lead to, well, leads -- and closed sales, for that matter? Yes.
Forty-eight percent of businesses have generated qualified leads by utilizing social media, according to a survey of 880 marketing professionals whose responses are compiled in the Social Media Marketing Industry Report. Presented at Social Media Success Summit 2009, this white paper by business research expert Michael Stelzner also reveals that 35 percent of these same participants have witnessed social media marketing closing sales for their business.
The report itself includes a great deal of data on who's using social media and the results they're seeing. For those in talent management, we've already established that TMT's approach to SEM can provide a big boost to a company's SEO, which runs a high likelihood of inspiring a flurry of activity on social media sites such as Twitter. All that's necessary is a presence on social media in the first place.
Wednesday, November 12, 2008
Get found when you're down
It's interesting. Given the plunges of Biblical proportions that occurred last month, yesterday's drop didn't seem that bad. Nevertheless, people are hurting, wondering where the economy might be headed, hoping that the destination isn't what it seems.
But here's why I'm telling you all this:
We who operate under the broad umbrella of search engine marketing can take solace. New research strongly suggests that SEM might be the sweet spot poised to weather the gathering economic storm largely unscathed.
Amid adverse economic conditions, SEM is gaining in popularity among businesses seeking an online marketing method that yields "measurable returns," reports Zero Strategy, which cites an ongoing study into the matter by Sempo UK. Natural listings receive the majority of clicks in the search ecosystem, with more than 80 percent of all activity occurring in the natural search space, according to Conductor, Inc., whose recently announced research into Fortune 500 firms revealed that less than 30 percent register any presence in natural search.
In other words, we're in that sweet spot I just mentioned. Companies of all kinds want to try SEM as a marketing tactic at a time when their accountants are scruitinizing the books. This is good news. It means they think their accountants will like the idea. And, with all those large companies failing to take full advantage of natural search, the opportunity is there for smaller players to absorb the real estate for themselves, under the radar.
Plenty of aspiring thought leaders can use natural search to their advantage, as well. A colleague of mine, Susan Friedmann, does so herself. She also hosts her own online radio show. Called "Riches in Niches Radio." Susan's show airs every other Tuesday, at 8pm EST, on wsRadio.com. Just recently, her guest discussed how she harnessed the power of natural search to catapult her own business into the limelight. You may listen to the recording simply clicking on part one and part two, both archived mp3 files.
Tuesday, November 4, 2008
Web 0.0
During Web 0.0, the Web was only an Internet, and without the pretty pictures, fancy functionalities and august applications. Nobody talked about this Internet. Normal people didn't talk about it, anyway. Most didn't even know about it. The vast majority of us interacted face-to-face or via phones (many of which sported rotary dials). Truckers and other cool people used CB radios. Only geeks and the military found themselves interacting via electronic mail with others from disparate, sometimes remote locations, and only geeks and the military would have understood their lot in this way.
The Internet of yore was serious, solely for the conducting of serious business. And that serious business wasn't even business; it was serious scientific research and the serious matter of national security, both facilitated by real-time communication. Life was slower for everyone else, who also went about their business, commerce or personal, in real-time, but didn't know it was in real-time, or off-line, even though it was.
Sit there. Imagine what this world must have been like. If you're old enough, conserve those creative juices and simply remember. Civilization still managed to advance by leaps and bounds over the many years that predated the Web, and progress progressed at a breakneck pace for the many more years that predated the Internet. We don't need the Web, but it's a blessing to have.
As counterintuitive as it may seem, the Web is becoming more and more like Web 0.0. It's growing ever more organic and natural. Organic is a buzzword, of course, and natural is one of those empty descriptors that annoy professional writers. What I mean is the Web is trying to get back to Web 0.0, but with a twist. Many-to-many communication is slowly but surely achieving the same fluidity that one-to-one communication has always enjoyed without the aid of high technology. The Web is growing ever more efficient.
Think of interaction without the interference of high-tech media. It's natural and effortless. It's organic. Interaction in a Web 0.0 world -- which still exists, by the way -- is efficient, albeit archaic and constrained by inherent limitations of logistics. But the Web has limitations, too: the limitations of technology. As we've striven to render Web 1.0, Web 2.0 and beyond as Web 0.0 as possible, we've been painfully aware of these limitations.
And that's the point. In everything we do online, we pine for the Web to be as natural, effortless and organic as Web 0.0 has always been, but without the limitations that led great minds to lay the groundwork for the Web in the first place. We search for the efficiency we enjoy when we share dinner and a conversation with a friend or colleague, but on a grand scale and with the speed that technology allows.
In our quest to get back to a Web 0.0 world, we look for it within the Web. In our attempt to communicate ever more efficiently online, we create Web 0.0 redux.